Maintenance Notification (Resolved)
  • Priority - Medium
  • Affecting System - Core Network Infrastructure

  • We have completed our scheduled maintenance.

     

    Starting Friday at approximately 2:00 AM UTC Greens247 Network team will begin upgrading code on the core network infrastructure at the US-East-01 datacenter.
     
    During the upgrade no customer impact is expected. We want to be safe and prepared for any cause and effect that may arise.
     
    We will keep all communications on the maintenance status, from start to completion, externally available to you on our Greens247 Network Status page located here:
    https://greens247.com/hosting/serverstatus.php
    Following the completion of the maintenance we will notify you via email.
     
    If you experience any additional issues during this time, please follow the proper incident creation steps by creating an urgent support ticket via your support portal located here:
    https://greens247.com/support/

  • Date - 05-03-2021 02:00 - 06-03-2021 00:00
  • Last Updated - 07-03-2021 14:05
Data Center Upgrades (Resolved)
  • Priority - Medium
  • Affecting System - EU-West-03

  • We will be performing our Datacenter maintenance at 00:00 PM Friday, 07 November, 2020
    Coordinated Universal Time (UTC)

    We are upgrading our server software to include new features.

    Services Affected:
    Cloud Hosting
    Web Hosting

    Note: This upgrade will not affect VPS or Dedicated server customers.

    Downtime may occur for a very short while. If that is the case, we will ensure a speedy recovery. We normally perform these maintenance tasks in the background and the end user does not even notice.

    If you ever face any issues or believe there is a problem with your website because of the maintenance, we would like to assure you that it is highly unlikely due to the maintenance. This maintenance is hardware related and has nothing to do with your data.

    Nevertheless we are here for you 24/7 and ready to be of any assistance.

  • Date - 07-11-2020 00:00 - 07-11-2020 02:00
  • Last Updated - 07-11-2020 17:45
Network Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - EU-West-02

  • A scheduled network maintenance will be undergoing. It will affect a few service, and a few customers only. An automated message will be sent to customers informing them of an IP address change. This change will happen 2 hours +/- at 00:00 UTC Time. If you have a VPS server, it will be restarted as new network configuration takes effect.

    We understand how customers care about downtime. Please rest assured that minimal downtime is expected as the servers reboot. We have picked this date based on the urgency of the matter, and the low network usage at this scheduled time based on our network monitors.

    Please follow up as we update you with the status below this line:

    01:00 UTC Started network maintenance
    01:15 UTC Updating Network IP addresses
    01:35 UTC Network IP addresses update completed
    01:42 UTC Monitoring network
    01:58 UTC Work completed, and we will continue to monitor network closely during the next 48 hours.

  • Date - 05-09-2020 00:00 - 05-09-2020 02:00
  • Last Updated - 05-09-2020 05:01
Data Center Upgrades (Resolved)
  • Priority - Critical
  • Affecting Server - EU-West-03

  • We will be performing our datacenter maintenance at 2:00 AM Friday, 20 April, 2020
    Coordinated Universal Time (UTC)

    We are upgrading our servers to bring more power and speed to your websites and hosted environments.

    Services Affected:
    Cloud Hosting
    Web Hosting

    Note: This upgrade will not affect VPS or Dedicated server customers.

    Downtime may occur for a very short while. If that is the case, we will ensure a speedy recovery. We normally perform these maintenance tasks in the background and the end user does not even notice.

    If you ever face any issues or believe there is a problem with your website because of the maintenance, we would like to assure you that it is highly unlikely due to the maintenance. This maintenance is hardware related and has nothing to do with your data.

    Nevertheless we are here for you 24/7 and ready to be of any assistance.

  • Date - 20-04-2020 02:00 - 20-04-2020 08:00
  • Last Updated - 20-04-2020 20:29
Domain name orders service interruption (Resolved)
  • Priority - Critical
  • Affecting System - Domain Registration/Transfer

  • Services have now recovered. We will continue to monitor for any further issues.

  • Date - 13-09-2018 12:30 - 13-09-2018 03:30
  • Last Updated - 13-09-2018 13:29
UK-H data center maintenance (Resolved)
  • Priority - Medium
  • Affecting Other - hardware maintenance to some servers

  • Some servers will be under going maintenance, the maintenance is expected to last no longer that an hour. Service downtime is not expected to occure.

  • Date - 14-06-2018 23:00 - 14-06-2018 00:00
  • Last Updated - 23-07-2018 16:40
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Data Center Status

Below is a real-time overview of our data centers where you can check if there's any known issues.

Data Center Status Online
EU-West-02
EU-West-03
US-East-01
Western Europe V