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Greens247 - Cookie Policy

Last Revised: 23 May 2026

This Cookie Policy describes how Greens Twenty Four Seven, LLC and Greens Twenty Four Seven, LTD (hereinafter: “Greens247”, “we” or “us”) use cookies and similar storage technologies to collect and store information when you visit our websites (greens247.com, greens247.com.eg, greens247.uk, greens247.me).

This policy sits in line with the UK Privacy and Electronic Communications Regulations (PECR), the European ePrivacy Directive, the California Consumer Privacy Act (CCPA/CPRA), Canada's PIPEDA, and applicable global standards.

1. What are Cookies?

A cookie is a small data record stored on your terminal device (computer, smartphone, or tablet) by your web browser. These records contain data such as session identifiers, language preferences, or security tokens. When you revisit our domain, the information stored in the cookie is transmitted back to our server to improve your browsing experience.

2. Categories of Cookies We Use

We divide the cookies used on our website into two primary legal categories:

2.1 Strictly Necessary Cookies (No Consent Required)

These cookies are technically essential for our website to function securely and properly. They enable you to navigate our site, utilize shopping cart functionalities, authenticate your login sessions, and protect our infrastructure from malicious bot traffic. Because these are strictly necessary for the service you requested, they cannot be disabled and do not require prior consent.

2.2 Non-Essential Cookies (Consent Required)

These cookies are not strictly necessary for the website to function but provide immense value in improving our services. They are disabled by default and are only placed on your device if you explicitly opt-in. We do not use "dark patterns"; our cookie banner provides symmetrical, equally prominent options to "Accept All" or "Reject All."

  • Analytics / Performance Cookies: Help us understand how visitors interact with our website (e.g., page load times, bounce rates, and traffic sources) so we can optimize our content.
  • Functional Cookies: Allow us to provide enhanced personalization and third-party integrations, such as our live customer support chat widget.

3. Specific Cookies Deployed on Our Site

Strictly Necessary Cookies (Essential Cookies — Public Pages & /portal)

These cookies are required for core site functionality, authentication in the Client Portal (/portal), and security.

  • G247_LOCALE
    • Provider: Greens247 (First-Party)
    • Duration: 1 Year
    • Purpose: Remembers your language and regional currency preferences to display proper country-specific content across public pages.
  • G247_PORTAL_ORIGIN_LOCALE
    • Provider: Greens247 (First-Party)
    • Duration: 24 Hours
    • Purpose: Records the language and region of the public page you navigated from before entering the Client Portal (/portal), ensuring the portal interface loads in your chosen language prior to sign-in.
  • G247_ACCOUNT_LOCALE
    • Provider: Greens247 (First-Party)
    • Duration: 7 to 30 Days
    • Purpose: Stores the preferred language and country configured in your authenticated Client Portal (/portal) profile so both public pages and the portal automatically reflect your account language.
  • G247_AUTH_USER
    • Provider: Greens247 (First-Party, HttpOnly)
    • Duration: 7 Days (or 30 Days on Trusted Devices)
    • Purpose: Cryptographically signed authentication session cookie required to keep you securely signed in to the Greens247 Client Portal (/portal) and authorize account operations.
  • G247_TRUSTED_DEVICE
    • Provider: Greens247 (First-Party, HttpOnly)
    • Duration: 30 Days
    • Purpose: Binds a verified device security token to your browser when you choose to trust your device during Two-Factor / OTP verification on /portal, protecting your account from session replay and unauthorized access.
  • G247_KVM_TICKET
    • Provider: Greens247 (First-Party, HttpOnly, SameSite=Strict)
    • Duration: 90 Seconds
    • Purpose: Short-lived, single-use security ticket used exclusively in /portal to authorize opening an encrypted KVM / VNC console session for your active cloud or VPS server.
  • G247_localConsent
    • Provider: Greens247 (First-Party)
    • Duration: 1 Year
    • Purpose: Remembers that you have interacted with the cookie banner, preventing it from popping up on every page.
  • G247_consent_date
    • Provider: Greens247 (First-Party)
    • Duration: 1 Year
    • Purpose: Records the exact date your preferences were saved.
  • G247_cookie_* (G247_cookie_chat, G247_cookie_analytics, G247_cookie_ads)
    • Provider: Greens247 (First-Party)
    • Duration: 1 Year
    • Purpose: Remembers your specific "on" or "off" selections for Live Chat, Analytics, and Advertising scripts so your choices are respected during future visits.
  • cf_clearance
    • Provider: Cloudflare
    • Duration: 1 Year
    • Purpose: Web application firewall clearance cookie. Stores proof that you passed a security challenge to filter out malicious bot traffic.
  • __stripe_mid
    • Provider: Stripe
    • Duration: 1 Year
    • Purpose: Required by our payment gateway for fraud prevention and secure transaction processing.

Non-Essential Cookies & Session Storage (Consent Required)

These cookies and storage items are disabled by default and are only deployed if you accept them via our cookie banner or initiate a live support chat.

  • _ga & ga*
    • Provider: Google Analytics
    • Duration: 2 Years
    • Purpose: Calculates visitor, session, and campaign data. Stores information anonymously to generate site usage reports.
  • g247_smart_chat_session_token (sessionStorage)
    • Provider: Greens247 Live Chat (First-Party)
    • Duration: Session
    • Purpose: Maintains your active Greens247 live support chat session token within your browser tab while a support conversation is in progress, and is cleared when the chat ends or the tab is closed.

4. Google Analytics Data Processing

If you consent to Analytical cookies, we use Google Analytics to evaluate site traffic. Your data is shared with Google, but we utilize IP anonymization mechanisms so your IP address is truncated and cannot be linked to you individually. We have not permitted Google to share your data with third parties for their own advertising purposes.

If you wish to globally block Google Analytics across the internet, you can install the Google Analytics Opt-out Browser Add-on.

5. How to Control and Revoke Consent (Opt-Out)

You have the right to withdraw your consent, object to tracking, or adjust your cookie preferences at any time. We will remember your consent preference for a maximum of 6 to 12 months, after which you will be prompted again.

  • Via Our Site: You can manage your preferences or withdraw consent entirely by interacting with the Cookie Settings link located in the footer of our website.
  • Do Not Sell or Share My Personal Information (US Residents): We do not sell data for money, but the use of Analytics may be considered "Sharing" under US law. You may opt out of this sharing by rejecting Non-Essential cookies.
  • Global Privacy Control (GPC): If you are visiting from a jurisdiction that mandates recognition of opt-out preference signals, our systems are configured to recognize and respect the Global Privacy Control (GPC) or "Opt Me Out" signals broadcasted by your browser.
  • Via Your Browser: You can set your web browser to refuse cookies altogether or to delete cookies that have already been set. Please note that if you block Strictly Necessary cookies via your browser settings, you may not be able to log into your account or complete purchases.

6. Updates to this Policy

We reserve the right to change this Cookie Policy at any time to comply with evolving legal requirements or to reflect the implementation of new technologies. We recommend checking this page at regular intervals.